IT Support Services...

Solving issues while the clock is ticking

Boldfield are an established provider of IT support services based in Cambridge but serving a wide area up to and including national clients.

We understand that keeping your show on the road is so important - we know that any downtime or loss of service can cost you cash and cause frustration to your team and your valuable customers.

Boldfield IT Support Contracts have been created through long experience and discussion with our clients - they are the most comprehensive and cost effective way of delivering you the IT support you need at the right time.

The support starts before you even know you have a problem with a proactive approach to maintaining the highest availability for your users.

At the start of the contract we review the overall system to minimise weaknesses and to make sure that all aspects of your information technology are stable we then proactively monitor the system throughout its life.

The proactive monitoring allows us to ensure that many common issues are actually picked up, analysed and solved before they cause you a problem. Its common for us to have spotted a problem through our software tools and fixed it with no interruption whatsoever to our clients.

Where users do need help our online IT support system allows us to see and control your desktop to solve your issues quickly and efficiently so that you and your people can get back to work straightaway.

When we do need to get on site that's fine - and is also included in the IT support contract - meaning that you can focus on getting your issues sorted rather than worrying about the bill.

We will review your IT systems, toughen them to protect against risks and make sure that the productivity of your company is protected.

This is the best and most comprehensive service available in Cambridgeshire at a competitive and affordable price. Contact us to let us tailor an IT Support solution to fit your individual needs.